Shipping Policy

Thank you for shopping with Azika. We are committed to providing a smooth, reliable, and transparent delivery experience for every customer.

Order Processing Time

All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.

During high-demand periods, sales events, or holiday seasons, processing times may be slightly longer.

Estimated Shipping Time

Estimated delivery times may vary depending on your location and the shipping carrier.

Estimated shipping times:

• United States: 7–14 business days

• United Kingdom: 7–14 business days

• Australia: 7–14 business days

• Canada: 8–16 business days

• Rest of World: 10–20 business days

Please note that these are estimated delivery times and may vary due to customs, local carrier delays, weather conditions, peak seasons, or other circumstances outside our control.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email with your tracking number.

Please allow 24–72 hours for tracking information to update after your order has been dispatched.

Shipping Costs

Shipping costs are calculated at checkout and may vary depending on your location, order value, and selected shipping method.

If we offer free shipping promotions, they will be clearly displayed on our website or at checkout.

Incorrect Shipping Information

Please make sure your shipping address is correct before placing your order.

Azika is not responsible for orders delivered to an incorrect or incomplete address provided by the customer. If you notice an error in your shipping details, please contact us as soon as possible at office@azika.com.au.

Delayed or Missing Orders

If your order is delayed beyond the estimated delivery timeframe, please contact us at office@azika.com.au with your order number.

We will help check the tracking status and assist you with the next steps.

Lost or Stolen Packages

Once an order has been marked as delivered by the carrier, Azika is not responsible for lost or stolen packages.

If your package shows as delivered but you have not received it, please check with your local carrier, neighbours, household members, or building management.

Customs, Duties & Taxes

For international orders, customs fees, import duties, taxes, or other charges may apply depending on your country’s regulations.

These charges are the responsibility of the customer and are not included in the product price or shipping cost unless clearly stated at checkout.

Damaged Items During Shipping

If your item arrives damaged, please contact us within 48 hours of delivery at office@azika.com.au.

Please include:

• Your order number

• Clear photos of the damaged item

• Photos of the packaging

We will review your case and help provide a suitable solution.

Contact Us

If you have any questions about your order or shipping, please contact us:

Email: office@azika.com.au
Store Name: Azika